Customer Surveys
XianWare sends a request to each customer to complete a Customer Satisfaction Survey after the completion of each project.
The results of the surveys to date can be viewed below and some of our customers' testimonials in the side box.
| Question | Responses |
|---|---|
| How satisfied are you with the response to your initial enquiry? | |
| Did the proposal cover everything you asked for? | |
| How satisfied are you with the delivery of the service you ordered? | |
| Please rate your overall opinion about the quality of the service. | |
| Compared to other services of this type, the quality of this service is: | |
| The value for money of this service is: | |
| After the delivery how satisfied are you with the after sales support? | |
| What is the most important item you look for when selecting services of this kind? | |
| What is the second most important item you look for when selecting services of this kind? | |
| How would you rate the professionalism of our staff? | |
| Will you consider continuing using our services? | |
| Would you recommend our services to others? |


